Booking and scheduling

How do I book a cleaning?

Get your instant estimate, then pick a date and arrival window online and hold it with a $50 deposit. You can also call (520) 728-2178 or schedule a callback and we'll set it up with you.

What are your arrival windows?

Crews arrive in one of three windows: 8–9 AM, 10:30–11:30 AM or 1–2 PM, Monday through Saturday. We don't clean on Sundays.

How far ahead can I book?

Online booking opens 48 hours out and runs 60 days ahead. If you need something sooner, call us and we'll see what we can do.

Can I reschedule, skip or cancel?

Yes. Sign in to your account to reschedule, skip or cancel up to 48 hours before your cleaning. Changes within 48 hours of a cleaning need a quick call.

Do I need to be home during the cleaning?

No. Many customers leave a key, lockbox or door code. Add access instructions when you book, and update them anytime from your account.

Will you remind me before my cleaning?

Yes. We email a reminder 48 hours before your cleaning and another when your crew is on the way.

Pricing and payment

How is my price calculated?

Your estimate is based on bedrooms, bathrooms, square footage, home type, cleaning type, how often you want us to come, pets and any add-ons. The calculator shows an estimated range, and the final price is confirmed after reviewing your home.

How much does a typical house cleaning cost?

A standard one-time cleaning of a 3 bedroom, 2 bath, 1,600 sq ft house is an estimated $180–$230. Every 2 weeks, the same home is $155–$195 per visit.

Is there a minimum charge?

Yes. Our minimum visit is $120, which covers most studios and 1 bedroom apartments.

Do I pay a deposit?

Yes. A $50 deposit by card holds your time when you book online. The rest is due after your cleaning, once the final price is confirmed.

Do recurring cleanings cost less?

Yes. Standard cleanings are 20% off weekly, 15% off every 2 weeks and 10% off every 4 weeks. Add-ons are not discounted.

Do you charge extra for pets?

A flat $15 per visit covers the extra hair and vacuuming, and it is discounted along with the rest of a recurring cleaning. For heavy shedders, the pet hair removal add-on gives the crew more time.

What we clean

What is included in a standard cleaning?

Kitchen: countertops, sink, exterior of appliances, floors and cabinet fronts. Bathrooms: toilets, sinks, mirrors, showers and tubs, and floors. Bedrooms: dusting, vacuuming, floors and trash.

What is not included?

Inside the fridge, oven or cabinets, interior and exterior windows, baseboard detailing, laundry, wall washing, the garage and hauling are bookable add-ons. We do not handle biohazards, mold remediation, pest waste, lifting items over 25 lb or exterior and yard work.

What is the difference between a standard and a deep cleaning?

A standard cleaning keeps a home in good shape. A deep cleaning adds the buildup: baseboards, door frames, fixtures, grout lines, hard water scale and the dust on fans, vents and blinds. Most first visits should be a deep cleaning.

Do you bring your own supplies?

Yes. Crews bring their own supplies and equipment. If there's a product you prefer, such as a cleaner for natural stone, leave it out and add a note to your booking.

Do you clean homes with pets?

Happily. Tell us about your pets when you book, and please secure any that might slip out the door or get nervous around vacuums.

Trust and safety

Are you licensed and insured?

Yes. Welch Cleaning Service, Inc. is licensed and insured, Angi Certified and holds an Arizona Corporation Commission Certificate of Good Standing.

Are your cleaners background checked?

Yes. Everyone on our crews is background checked before they work in a customer's home.

How long have you been in business?

We've cleaned Tucson-area homes and businesses for 3 years and served 500+ customers, with a 5.0 rating on Angi & HomeAdvisor.

What if I'm not happy with something?

Call or email us within 24 hours and tell us what was missed. We'll make it right, including sending the crew back if needed.

Commercial cleaning

Can I book commercial cleaning online?

Commercial work starts with a proposal instead of an instant price. Request a proposal or schedule a free facility walkthrough, and we'll send a written scope with a flat price.

Do you clean after business hours?

Yes. Most commercial cleaning happens in the evening or early morning, on a schedule built around your hours.

What kinds of businesses do you clean?

Offices, medical and dental practices, retail stores, apartment communities and HOAs, warehouses and light industrial spaces, and new construction.

Can you provide a certificate of insurance?

Yes. We can send a certificate of insurance to you, your landlord or your property manager.

Still have a question?

Call or email and a real person will answer, or schedule a callback at a time that suits you.